RACEHUB GEARRACEHUB GEAR reviews delivery arrangements for each order and destination. A catalogue listing or submitted request does not confirm stock, a delivery service or a dispatch date.
Request a delivery quotation
Provide the destination country or territory, city, postal code where applicable, and a contact email when submitting your request. We may need a complete address and recipient telephone number before a carrier quotation or confirmed shipment can be arranged. Tell us about access restrictions or a race date that matters to you so these can be considered before you agree to proceed.
Available courier, freight or postal options depend on the equipment, parcel size and weight, destination and carrier restrictions. Large cockpits, seats or multi-item setups may need special handling or separate parcels. Collection is available only if expressly arranged; the registered company address is not an advertised collection point.
What will be agreed before confirmation?
- The exact items, configuration, quantity and supply position.
- The delivery destination, available service and delivery charge.
- The estimated procurement or preparation time and the estimated carrier transit time, distinguished from one another.
- Whether the order will ship together or in separate consignments.
- How destination taxes, import duties, customs clearance and any carrier handling charges will be addressed, including who pays charges that are not included.
- Any specific delivery commitment we expressly agree in writing.
Delivery is not automatically free. An absent or zero delivery amount in the website’s request summary means the delivery quotation has not been agreed; it does not promise a free service. We will explain the final goods price and applicable additional charges before accepting the purchase.
Availability and lead times
Availability and lead times confirmed after order review. Some equipment may need to be obtained from a supplier. We do not apply one fixed supply period to every item or destination, and submitting a request does not reserve stock.
Estimated timings are based on the reviewed supply and transport arrangements. Where a firm deadline is essential, ask us to confirm whether it can be expressly accepted before purchasing. Supplier changes, customs checks and transport disruption may affect estimates. If an agreed arrangement cannot be met, we will discuss the situation and available options; this does not limit any right or remedy under the contract or applicable law.
Dispatch and tracking
When shipment has been arranged, tracking information can be provided where the chosen service offers it. Contact us with the order reference if you need a dispatch or tracking update. An order-request acknowledgement is not a dispatch notification.
Receiving your goods
Check the parcel and its contents when reasonably possible. If there is visible damage, a shortage or an incorrect item, record the issue with the carrier where practical and contact us with photographs and the order reference. Keep packaging that may assist an investigation. These steps help us resolve a problem and do not replace or shorten your statutory rights.
Tell us promptly if an address needs correcting or a delivery attempt has failed. Any proposed redelivery, storage, return or additional charge must be explained in relation to the actual arrangements and applicable law; it is not automatically authorised by submitting a website request.
Delivery questions
Contact sales@racehubgear.com or use the contact form with your destination and item or order reference. For damaged goods and returns, see Returns & Warranty.
