RACEHUB GEAR checkout sends your selected items to Forwardtrade International Co Limited for review. We confirm the order details and payment arrangements with you before you proceed.
What happens at checkout?
Choose your items, check your contact details and select Send Order Request. The request is saved as awaiting confirmation. Our team reviews the selected items and contacts you to agree on the final details before accepting the purchase.
A saved request reference, a confirmation screen or an automated acknowledgement means only that the request has been recorded. The purchase is accepted only through an express written order confirmation after the final details have been agreed, as described in our Terms & Conditions.
Prices and the final quotation
Catalogue prices are in US dollars (USD). We review the selected configuration, availability and destination before confirming the final quotation. Delivery charges and any relevant destination taxes, duties or clearance costs must be addressed before you agree to proceed. A zero delivery line in a request summary does not mean free shipping.
If a different settlement currency is proposed, the currency, amount and any exchange arrangement must be expressly agreed.
Any payment after review
If you decide to proceed, our team will provide the applicable invoice and separately agreed payment instructions. The method, beneficiary, amount, due date and any charges must be clear before you pay. We do not publish a promise that any particular offline payment method is available for every order or destination.
Do not send money merely because you have submitted a request. If payment instructions are unclear or appear to have changed, check them with sales@racehubgear.com before proceeding. Do not include card numbers or banking passwords in a website message.
Confirmation and communication
Your request is recorded when the website displays its reference, even if an email acknowledgement does not reach you. Keep the reference shown on screen and contact us if you need to follow up. The absence of an email does not confirm acceptance or payment.
Cancellations and refunds
Any cancellation or refund relating to an agreed purchase is handled under the confirmed order, our Returns & Warranty policy and applicable law. No website statement excludes rights that cannot lawfully be excluded.